Building accessibility in banking apps: How can adaptive design solutions help onboard novice users (ongoing project)
The project explores how adaptive support systems can make these interactions more intuitive and empowering. It hints toward the potential of an agentic AI assistant that evolves with the user that offers guided learning and gradual autonomy to help the elderly build trust and routine in using banking apps.
The project explores how adaptive support systems can make these interactions more intuitive and empowering. It hints toward the potential of an agentic AI assistant that evolves with the user that offers guided learning and gradual autonomy to help the elderly build trust and routine in using banking apps.
